When you use the OneDrive application on Windows to sync files from your personal OneDrive or from a SharePoint site, there are various icons to show the status of files and what the OneDrive client is doing. This guide aims to cover the most commonly used one that you may see.
Locations
Notification Area
The Notification Area sits at the far-right end of the taskbar, immediately to the left of the clock and date. It displays status icons for network connectivity, volume control, battery level (on portable devices) and security notifications. If additional icons are running than can fit, click the up-arrow chevron (^) to reveal any hidden icons.
File Explorer
In File Explorer, the sync status icons appear as small overlays on each file or folder’s icon in the main content pane. Whether you’re in Icons, List or Tiles view, you’ll spot them tucked into the lower corner of the item’s icon. If your folder is set to Details view, the same overlays still sit on the little icon at the start of each row—just to the left of the file or folder name.
Status Icons Explained
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A file or folder cannot be synced. This icon can appear in File Explorer Shown: File Explorer, Notification Area |
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You are not signed in to OneDrive, or the initial set up isn't finished. Shown: Notification Area |
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You have paused OneDrive sync. Shown: Notification Area |
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This file or folder is currently syncing with the cloud. Shown: Notification Area, File Explorer |
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Your account needs attention, click the icon to see more information. Shown: Notification Area |
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This file will not sync with OneDrive, often blocked by the University. Shown: File Explorer |
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This file or folder is currently only stored in the cloud and not on your device. Shown: File Explorer |
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This file or folder has been opened on your device, and your device is currently storing a copy of it. Shown: File Explorer |
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This file or folder has been set to always be available on your device and is being stored on your device. Shown: File Explorer |
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This file or folder is being shared with another user. Shown: File Explorer |
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Your account is blocked, you should contact IT Support if you see this icon and they will be able to advise. Shown: Notification Area |
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There are new messages about how best to use OneDrive, or to inform you about new or unused features. Shown: Notification Area |