Setting an Out of Office response on a shared mailbox can only be done in the web version of Outlook. You can follow these steps to setup an Out of Office response on the shared mailbox:
- Login to Outlook on the Web (outlook.office.com) with your CRSid and University password
- Open the shared mailbox, to do this you can click on your profile picture (or initials if you don't have a picture) at the top-right corner of the screen
- Select Open another mailbox and in the prompt enter the email address/name of the shared mailbox. This will open the shared mailbox in a new tab or window
- In the shared mailbox tab, click on Settings (gear icon) in the top right corner
- In the settings pop-up, go to Mail > Automatic replies
- Toggle Turn on automatic replies to on, and set up the messaging you wish to use.
You will also be able to turn off automatic replies to a shared mailbox in the same method, just change step 6 to toggle Turn on automatic replies to off.